Privacy Policy – Professional Caulking Group
Effective Date: May, 2026
Professional Caulking Group (“we”, “our”, or “us”) is committed to protecting your privacy and handling your personal information in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
- What Information We Collect
We may collect personal information that is necessary for us to provide our services, including:
- Your name
- Contact details (phone number, email address)
- Property address
- Details about your enquiry or service request
- Any information you provide through our website, forms, or communications
We may also collect non-personal information such as website usage data through cookies and analytics tools.
- How We Collect Information
We collect your information in a number of ways, including when you:
- Contact us via our website, phone, or email
- Request a quote or service
- Submit a form on our website
- Interact with us on social media
- Communicate with us directly
- How We Use Your Information
We use your information to:
- Provide and manage our services
- Respond to enquiries and provide quotes
- Communicate with you about your job or request
- Improve our website and services
- Comply with legal obligations
We will only use your information for the purpose it was collected or for related purposes you would reasonably expect.
- Sharing Your Information
We do not sell or rent your personal information.
We may share your information with:
- Contractors or team members involved in delivering services
- Service providers (such as website hosting or booking systems)
- Legal or regulatory authorities if required by law
All third parties are required to handle your information securely and in accordance with privacy laws.
- Website & Cookies
Our website may use cookies and tracking tools to improve your browsing experience and analyse website traffic.
You can choose to disable cookies through your browser settings, although this may affect website functionality.
- Data Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure.
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
- Access & Correction
You have the right to access and request correction of your personal information.
If you believe any information we hold about you is incorrect or outdated, please contact us and we will update it.
- Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices of those external sites.
- Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page.
- Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Professional Caulking Group
📧 Email: info@professionalcaulkinggroup.com.au
📞 Phone: 0435 803 646